real estate us1.4
Energy: Calm, positive, confident
Pace: Slow, unless the prospect is extremely dominant and wants to move quickly, then you can match their high speed, but be careful that that pace doesn't cause you to lose the alpha position.
Objective: Provide QUALITY Appointments & Transfers
Time Zone:
Industry: Real Estate
Script
Hi is this [lead name]? It's just [your name] giving you a call.
You filled out a form on Facebook wanting a list of homes under $400k
in the Colorado area. (Loveland, Longmont, Erie,Fort Collins)
Have you already found a home or are you still interested in getting
our list?
-- wait for a response to let them recollect --
Great! Do you have a couple minutes to answer a few quick questions so we can help you find your perfect home?
-> go to qualifying questions
Key affirmative words to use: Cool, alright, ok, awesome, got it, gotcha
Closing Statement
So Thank you [INSERT LEAD NAME] for taking the time to answer my questions.
We actually have a few options available that look like a great fit for you! If you don’t mind I can actually transfer you over to an agent right now and they can get you going, it should only take 5 more minutes, is that OK?
If Yes:
Live transfer call, give [AGENT NAME] answers & then go back and log accurate notes right away!
I’m going to place you on a brief hold to transfer you to [AGENT NAME] and I’ll be right back. Is that okay?
If No:
Proceed below and book call:
No problem at all, do you have any available times this week to talk with an agent on the phone? Say tonight at 5pm or tomorrow at 12pm?
And What is the best contact Number, preferably your Cell Phone… Great and what is the best email for you?
-- When ending call --
Great, I'll pass all of this on to [AGENT NAME] right away! We look forward to speaking with you soon.
After call: book in person on calendar if need be and submit the form with the correct info. Double check for an typos/errors.
Frequently Asked Questions:
1. Can you sell land, manufactured homes etc.?
2. Can you only sell in X State?
3. Is there one specific area in X state that you work or can you go all over the state?
4. Does the client have to sign a contract with you if they’re buying a home?
5. How much do you charge? – (how you want us to answer this if asked)
6. How many years have you been in business?
7. Do you work with rentals?
8. Do you work with rent to own agreements?
9. Do you work with VA Loan and PCS moves?
10. Do you work with buyers that don’t have social security number? – (People with the ITIN Number)
11. Do you work with leads in Spanish/any other foreign languages?
12. Do you work with repossessed properties? – (foreclosure)
13. Do you work with people that are retired and plan to buy a house with pension money?
14. What is the minimum qualifying credit score that you work with?